Terms of service

Terms of service

1. Introduction
Welcome to Lumo Global FZ-LLC By purchasing or downloading our products, you agree to the terms outlined here. Please read them carefully before using our website or products.

2. Products & Services
We sell digital learning materials (PDF guides, e-books, and resources) for IELTS & CELPIP preparation. Unless otherwise stated, products are for personal, non-commercial use only.

3. Account & Access
When you make a purchase, you may be required to provide accurate contact and billing information. Access to digital downloads is granted immediately after payment and is available through your account or email link.

4. Intellectual Property
All course materials, including PDFs, graphics, and branding, are the property of [Your Store Name]. Redistribution, resale, or sharing without permission is strictly prohibited.

5. No Guarantee of Results
Our resources are designed to help improve your skills, but results may vary depending on effort, practice, and individual circumstances. We do not guarantee a specific score on IELTS or CELPIP.

6. Refund Policy
Because our products are digital and delivered instantly, all sales are final. We only issue refunds in cases of duplicate purchases or technical errors.

7. Prohibited Use
You agree not to misuse our website, materials, or services. Any fraudulent activity or violation of these terms may result in legal action.

8. Changes to Terms
We may update these terms at any time. Continued use of our website after changes means you accept the updated terms.

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